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Gut-Dämme-Str. 11
52070 Aachen
Germany
Rangee GmbH © 2021

Rangee Warranty Services

Rangee devices are offered with a three-year bring-in warranty. On request, this can be extended by the following services.

Standard: 3 Years Bring-In Warranty

All Rangee devices receive the standard "3 years Bring-In Warranty".

This package is the base for the extension of the warranty service by further packages.

In the first month from the date of purchase, all devices receive a free pre-replacement service. If a defect occurs or the unit is not properly configured during the first month after purchase, Rangee will send a replacement unit and a pick-up slip for the model to be returned within 2 business days.

Upgrade to 3-year pre-replacement Warranty (Part No. 150 000 80)

Extension of standard services to three years from date of purchase including pre-replacement service:
Within three years from the date of purchase, defective units will be replaced with an equivalent advance exchange unit. The defective device will be picked up after notification by the customer within 5 days after delivery of the replacement hardware.

Costs: from 27,00 € net / device

 

Upgrade to 5-year bring-in warranty (part no. 150 000 08)

Warranty coverage: Extension of standard services to five years from date of purchase:
Within five years from the date of purchase, defective devices will be repaired or replaced free of charge within three working days of receipt of the defective hardware.

Costs: from 26,00 € net / device

 

Upgrade to 5-year pre-replacement warranty (part no. 150 000 82)

Extension of standard services to five years from date of purchase including pre-replacement service:
Within five years from the date of purchase, defective devices will be replaced by an equivalent advance exchange device. The defective device will be picked up after notification by the customer within 5 days after delivery of the replacement hardware.

Costs: from € 49.00 net / device